جودة خدمة العميل / (Record no. 51620)

MARC details
000 -LEADER
fixed length control field 01029nam a2200229 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230110145322.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 090620s1996 su g 000 0 ara d
041 1# - LANGUAGE CODE
Language code of text/sound track or separate title ara
Language code of original eng
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5
Item number .M1712 1996
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Martin, William B.
240 10 - UNIFORM TITLE
Uniform title Quality customer service.
Language of a work Arabic
245 10 - TITLE STATEMENT
Title جودة خدمة العميل /
Statement of responsibility, etc. وليام ب. مارتن ؛ ترجمة خالد حسن زروق ؛ مراجعة ناصر محمد العديلي.
250 ## - EDITION STATEMENT
Edition statement ط. 1.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. الرياض، السعودية :
Name of publisher, distributor, etc. دار آفاق الإبداع العالمية للنشر و الإعلام،
Date of publication, distribution, etc. 1996.
300 ## - PHYSICAL DESCRIPTION
Extent 99 ص. ؛
Dimensions 24 سم.
440 #0 - SERIES STATEMENT/ADDED ENTRY--TITLE
Title سلسلة آفاق الإدارة و الأعمال ؛
Volume/sequential designation 6
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element العملاء، خدمات
General subdivision التعليمات المبرمجة.
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element العملاء، رضا
General subdivision التعليمات المبرمجة.
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element العملاء، علاقات
General subdivision التعليمات المبرمجة.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name زروق، خالد حسن.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection Home library Current library Date acquired Total Checkouts Barcode Date last seen Copy number Price effective from Koha item type Public note
    Library of Congress Classification     Ras Al Khaimah Library Ras Al Khaimah Library Ras Al Khaimah Library 01/10/2023   0253308 01/10/2023 1 01/10/2023 BOOK VIRTUAITEM