Revised customer satisfaction : the other half of your job /
Scott, Dru.
Revised customer satisfaction : the other half of your job / Dru Scott. - Rev. ed - Los Altos, Calif. : Crisp Publications, c1991 - iv, 112 p. : ill. ; 26 cm. - Fifty-Minute series .
Cover title : Customer satisfaction.
1560520841
Consumer satisfaction--United States.
HF5415.33.U5 / S3 1991
Revised customer satisfaction : the other half of your job / Dru Scott. - Rev. ed - Los Altos, Calif. : Crisp Publications, c1991 - iv, 112 p. : ill. ; 26 cm. - Fifty-Minute series .
Cover title : Customer satisfaction.
1560520841
Consumer satisfaction--United States.
HF5415.33.U5 / S3 1991