Business process reengineering : breakpoint strategies for market dominance /

Business process reengineering : breakpoint strategies for market dominance / Henry J. Johansson... [et al.] - Chichester ; New York : Wiley, 1993. - xiv, 241 p. : ill. ; 24 cm.

Includes bibliographical references and index.

0471938831 (cloth) 0471950882 (paper)


Industrial management.
Just-in-time systems.
Reengineering (Management)
Total quality management.

HD62.15 / .B87 1993